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Subversion Support
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Subversion Support | Subversion Training | Subversion Consulting

Subversion Support Levels

WANdisco offers three levels of support subscription for Subversion to help reduce the risks of deploying an open source product.

Program Levels
Services Silver Gold Platinum
Subscription to Subversion Support $4,995 $9,995 $29,995
Technical Support
Support Hours 8x5
Choise of US/Pacific or India Standard Time
12x5
Choise of US/Pacific or India Standard Time
24x5
US/Pacific Time Only
Online Case Tracking 24x7 24x7 24x7
Phone Support no checkmark checkmark
E-mail Support checkmark checkmark checkmark
Response time SLA - Top Priority [P1] 3 hrs 2 hrs 1 hr
Named Contacts 2 3 2/250 users

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Since 2001 WANdisco has set out to push the limits of what can be achieved with multi-site distributed systems deployed on a Wide Area Network (WAN). The result of these efforts is new technology that fundamentally changes the way distributed nodes, or servers, interact to provide unprecedented levels of reliability, availability and scalability (RAS); Enabling the internet to realize its full potential. WANdisco has applied this technology to the development of its suite of MultiSite SCM Solutions for CVS, CVSNT, and Subversion. For the first time a development team can truly be spread-out across the world and work as one unit, in real-time. Global 2000 companies rely on WANdisco's suite of SCM solutions for CVS, CVSNT and Subversion to enable them to distribute work between multiple sites based on where their talent is located, rather than time-zone constraints. Subversion MultiSite supports elements such as subversion client, subversion book, subclipse, subversion repository, subversion mac, subversion server, subversion gui, subversion cvs, subversion tutorial, subversion svn, subversion apache, subversion version control, subversion visual studio, subversion hosting, collabnet, subversion os x, tortoise subversion, subversion download, subversion linux, subversion checkout, subversion command line, subversion tigris.

JIRA MultiSite and JIRA Clustering combine JIRA's flexible and easy to use bug tracking, issue tracking, and project management solution, with WANdisco's active-active replication technology to turn a JIRA central server implementation into a distributed, enterprise ready application lifecycle management solution.

CVS MultiSite supports elements such as cvs gui, cvs training, cvs windows, kde cvs, cvs support, cvs tools, cvs viewer, cvs rcs, cvs hosting, secure cvs, cvs manual, cvs linux, cvs host, cvs error, cvs build, cvs com, cvs reports, cvs book, cvs repository, learning cvs, bugzilla cvs, cvs replacement, subversion cvs comparison, cvs branching, essential cvs, cvs server linux, install cvs, view cvs, cvs client, cvs documentation, cvs server, it cvs, cvs software, cvs diff tool.

CVSNT MultiSite supports elements such as cvsnt, cvsnt download, cvsnt 2.5, cvsnt ssh, cvsnt server, cvsnt eclipse, cvsnt sspi, cvsnt windows, cvsnt password, cvsnt client, cvsnt pserver, cvsnt setup, cvsnt password agent, cvsnt install, cvsnt installation, cvsnt linux, cvsnt tutorial, cvsnt manual, cvsnt 2.0, cvsnt configuration, cvsnt lock service, cvsnt 2.0.4, cvsnt lock, cvsnt repository. Also compare WANdisco to technology such as CVSUP, RSYNC, Perforce, Clearcase, Bitkeeper and others.